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  • Anna Malazhavaya


I never met anyone who said they enjoyed being interviewed by an auditor with the Canada Revenue Agency. For sure, CRA audits can be stressful and disruptive to a business, but this is the price we pay to maintain the integrity of our tax system. The CRA’s audit powers are already quite broad and now they are about to expand even further. Anyone who must file a tax return in Canada (and, therefore, can be audited) should pay attention.


The 2021 Federal Budget announced on April 19th includes a proposal that gives CRA officials a new power to compel oral interviews of “persons.” This means you, me, your employee, your neighbour and virtually anyone else who may have information relevant to determining and enforcing someone’s Canadian tax liability.


The current rules

How are the proposals different from the existing rules? The CRA already wielded the power to examine taxpayers’ documents or property that may be relevant to determine one’s tax obligations. As the CRA examines the documents or property, they have the power to ask questions about the documents or property. However, there is no general power for the CRA to compel oral interviews. In practice, this meant CRA auditors still used oral interviews when conducting selected types of audits, but it didn’t happen often.


In fact, a good portion of CRA audits were handled without much face-to-face interaction at all between auditors and taxpayers and/or their employees. Taxpayers’ authorized representatives, which means accountants and tax lawyers, handled most of the audit “heavy lifting” on behalf of their clients: they attended on-site meetings, had phone calls, answered questions, and provided documents. Taxpayers generally had the opportunity to answer the auditor’s questions in writing. This means that people had time to review their records, consult with their representatives, and keep a record of their specific answers. This trend of written audit questionnaires has become more pronounced during the COVID-19 pandemic as the CRA auditors tried to minimize in-person contact with taxpayers for safety reasons.


What prompted the Federal Budget change?

The most likely cause of the proposed change is a two-year-old Federal Court of Appeal decision in MNR v. Cameco Corporation (2019 FCA 67). On its website Cameco calls itself “one of the largest global providers of the fuel needed to energize a clean-air world.” That fuel is uranium. Based in Saskatoon, Saskatchewan, Cameco has offices in Canada, the United States, Switzerland, Kazakhstan, and Australia.


As part of the audit of Cameco, the CRA asked upwards of 25 employees of Cameco (including those of foreign subsidiaries) to attend oral interviews. Notably, that was the CRA’s second time requesting to interview Cameco’s employees. The first came as part of another, earlier audit and Cameco complied with the earlier request. Later, it found that the auditor’s notes of the interview differed from the recollections of Cameco employees. The dispute over results of that earlier audit was about to reach the Tax Court of Canada.


So, when the CRA asked for oral interviews again during a subsequent audit, Cameco refused, offering to provide only written answers. Cameco argued that the CRA has no general power to compel oral interviews. Cameco was concerned that the oral interviews can prejudice the upcoming Tax Court litigation relating to the previous audit.


The CRA brought an application seeking a compliance order first to the Federal Court, and then to the Federal Court of Appeal. Both those courts sided with Cameco, stating that the CRA had no general power to compel oral answers to its questions. Fast forward to 2021, and the Federal Budget proposes to override the Cameco decision.


What’s next?

If the proposal is adopted, we will see more oral interviews with CRA auditors and the scope of interviews will be much broader. Of course, it’s too early to tell exactly how the CRA plans to use its newfound powers, but the following concerns are already obvious:


First, taxpayers’ answers during oral interviews can expose them to penalties or criminal prosecution. There are several tax rules where the taxpayer’s experience, knowledge of certain information, or taxpayer’s intentions are important. Some questions may trick you into admitting something that it is not entirely true, but your answer can later be used to impose penalties or even initiate criminal proceedings.


Secondly, the CRA audit interviews take place in an informal setting, without records taken by a court reporter or another independent party. Your answers may have very serious implications, yet there will be no professional transcript of the interview available to review the context, the question, your answer, and your exact choice of words.


Thirdly, the impact of oral interviews of third parties with possible knowledge of your affairs is impossible to predict or control. Of course, honest taxpayers should have nothing to fear but there is never a guarantee that a disgruntled employee or a neighbour who hates your dog won’t use their interview with a CRA auditor as an opportunity to “get even” with you. Last, but not least, oral interviews can be quite disruptive to one’s business.


How to prepare for an Interview with a CRA Auditor

Here is some general guidance to consider if you, your client, or your client’s employee receives a request for an interview.


  1. First, schedule a good time that works for you, the CRA auditor, and your tax advisor, be they an accountant or lawyer.

  2. Prepare your workspace. If the interview is in person, you may be invited to a CRA office. The auditors may also come to your place of business or even to your home, if you consent. Ensure the meeting room provides good sound isolation and privacy, and no distractions.

  3. If the interview is on the phone, the same rules apply, but also ensure your private room has good phone reception. No driving and interviewing even if you have Bluetooth!

  4. Prepare for questions. Your tax advisor will generally guide you on which questions to expect and will help prepare your records. If there are any tax compliance skeletons in your closet, discuss them with the advisor before the interview. It is okay not to know an answer or be unsure of an answer, but make this clear to the auditor. It is appropriate to offer to provide an answer later, after reviewing one’s records. And it goes without saying that one should never lie to the CRA.

  5. Last but definitely not least, bring an experienced advisor. A tax lawyer or accountant will stop you from answering improper questions, make sure your audit rights are protected, and keep a record of everything said during the interview. Just like you should not cut your own hair (the results usually range from simply not good to disastrous), you should not attend CRA audit interviews on your own.


Preventing audit mistakes is always less expensive than fixing them.


Originally published on Financial Independent Hub Blog.


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